Refund policy
All sales are final unless an item arrives damaged, defective, or incorrect. We want you to be satisfied with your order.
Returns & Exchanges
We only accept returns or exchanges if an item arrives damaged, defective, or incorrect. If this happens, please contact us within 7 days of delivery with your order number and clear photos of the issue. Returns sent without prior approval will not be accepted. Once approved, we will, at our discretion, offer a replacement or refund.
Non-Returnable Items
-
Worn or washed items
-
Items damaged due to customer misuse
-
Items not returned in their original, unworn, and unwashed condition
-
Sale or clearance items
Refunds
If your return is approved, refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to process after approval.
Shipping Costs
Shipping costs are non-refundable unless the return is due to our error (wrong or defective item).
Final Notes
Due to the nature of limited drops and made-to-order products, we do not offer refunds for sizing issues. Please refer to our size chart before placing an order.
If you have any questions, contact us at graveyardshifts.co@gmail.com